Doug, Johnny was awesome! This was our first trip to Lake Palestine and we did not know anything about the lake. Additionally, we have never been on a CraigCat before. I have been around the water most of my life, but I generally have an experienced boater in the boat with me. Johnny's instructions were excellent. My wife and I have a fantastic time!!! We can't wait to come back!! Side Note: Maybe I missed them, but instructions on the web-page providing help renting a boat with Boatsetter would have helped me. Once I figured it out, it was simple, but step-by step instructions would have made it much easier. All in all this was a great experience!! Thank You!!