Dan and I stayed in contact prior to the rental. He had plans to hit one of the restaurants on the water while using the boat. Unfortunately Matthew put some of them out of business. I contacted him to let him know. He thanked me for the info but still wanted to go out. They came back early after agreeing on a time and had to wait for us for about 20 minutes. There was some minor damage to the boat. Knocked about a foot of rub rail out. He was very apologetic and said he didn't want me to take a loss. He also said he had no idea how it happened. Someone on board told my wife that it had just happened. I think Dan is a good guy, and willing to cover any damages if they occur. My only issue is that he said he didn't know how it happened. I did not file a claim as it was an easy fix. I would rent to Dan again but make it very clear that Safety comes first and if something happens, just explain what happened. That is why I am rating him a 3.
We have enjoyed very much our day in the water, Alex was an excellent help, waiting for us in the pier (we were 15 minutes late) and with the delivery of the boat; the boat was good, confortable and with good performance, it needs a little TLC (thats why I dont give him 10 points) but is not bad and they have a reasonable price. I will rent again from these guys! And of course from boatbound, these have been my 5th or 6th rental and they have been mostly very good.
Everything was exactly as advertised. Good sailing area, nice boat, easy to handle. Warren was extremely helpful, even though he could not be there in person. His video of how to operate the boat was very complete. the area is easy to get to, and the people at the marina were quite helpful as well. Strongly recommended!
Luna Sea is a great boat for SF bay. She is easy to sail and fast in light wind. We had a great time abound and would recommend getting in touch with Dan who is very accommodating. Thank you Dan for stocking her up on drinks and snacks. I would happily charter her again in the future.