Great experience from start to finish. Owner Paul was very responsive from the first exchange, tailoring the charter to our needs and providing all info in a clear and timely fashion. Captain Gary met us exactly as planned, and he was actually 30 min early to make sure he was in the right place. The boat was in great condition, spotlessly clean, and exactly as advertised. Gary did an amazing job of navigating through a maze of boats lined up around the America's Cup race course and got us to prime viewing areas with a minimum of time and spray. He also provided an excellent orientation tour around the Bay and Angel Island. On our way back to the slip, Gary and Paul also expertly assisted another vessel with a passenger that needed emergency transport to the Marin Yacht Club, without interrupting our trip. A total 5 star experience all around--we look forward to chartering with them again soon!
Responsible, has obvious boat knowledge. Comfortable on the water. conscientious about trash and cleanliness. Respectful of the boat, captain and overall process. Asked great questions about things he wasn't sure about. I strongly recommend Ward as a "BoatBounder".
Christian is my first boat renter. He had no life jackets so I loaned him 3 adult life jackets and 1 child life jacket. He had no trailer hitch, so I loaned him one of mine. He towed the boat 60-miles away (120-miles round-trip) to Tomales Bay on really windy roads, then complained afterward that the left trailer tire looked a little worn (it isn't). He could not start the outboard motor engine on Sunday morning because the transmission was not in neutral (the throttle handle has to be exactly centered for the electric starting motor to engage), so he took off the engine cover and beat (tapped) on the solenoid......totally unnecessary and probably caused damage, but he eventually got engine started and had no further problems. I'm not certain this boat rental worked out as well as I hoped.....I have not yet inspected the Zodiac because I am away on travel. Below is the e-mail Christian sent me after returning the boat: Hi Steve, I have attached a couple of photos of our adventure. We ended up at Marshall Beach on Tomales Bay - beautiful spot that is accessible by boat only! The boat did great though I did have a bit of trouble getting it started on Sunday morning. Here is what happened: - turned the key got the beep and a click from the engine but no turn over - figured there was a battery problem - checked the terminals - maybe overnight oxidation (?) - appeared ok but unfastened a turn and refastened both positive and negative terminals - made no difference - turned key and just a click - tested bilge pump and it was working to verify battery power - pulled engine cover to listen to where click was coming from - appeared to be the started solenoid (?) - tapped this while turning key and engine started Not really sure what was happening here but you should know that something may be up with one or the other system - maybe nothing but worth having a look at, that said, the boat started later with no problems. The only other thing worth mentioning is that the left side tire appears worn (noticed this when putting the chock under it) - not an emergency but could be easily overlooked. Thanks again for the use of your boat! Be well, Christian
Steve was a pleasure to deal with. He is an oceanographer by profession and spends a lot of time in and around boats - he is very knowledgeable and provided clear instructions for operating the vessel. The boat itself was great - a fully rigged Zodiac ready for whatever adventure you'd want - in our case a trip to a boat accessible beach in the Point Reyes National Park for an overnight camp.
Steven and Debra were just amazing. We could not have wished for a better day on their boat. Exceptional is the word for this couple and their boat. We watched the race and were brought to places in the bay we did not know existed. Debra baked bread, brownies and cooked a gorgeous meal for the five of us not to mention sharing their own wine that they make in their vineyard with us. It was a dream day. We cannot speak highly enough of this experience. We will most defintely be booking with them again if they will have us......Olivia, Brian, Oliver, Bruce and Harry. Thank you Chris and BoatBound for introducing them to us.
Incredible family, brilliant fun! Spent all day with them, Toured Sausalito, Golden Gate Bridge, America Cup, spinnaker sail to Red Rock, toured the Corte Madera Creek, Anchored off Angel Island for dinner and sunset before returning to Sausalito. I enjoyed the day very much, -Steven Ulrich Magewind