I have my USCG Master 100 ton license for 11 years. 45 years boating experience. Excellent health, non smoker. LOVE both sail and power boats. Professionally trained in award winning customer service. Have had my own charter business for over 11 years. Offering charters, lessons, deliveries.
Qualifications: USCG 100 Ton Master Inland, Sailing and Towing Endorsement, Life raft certification, CPR. Presently self-employed charter captain since 2005. I have worked on sailing and power up to 200 tons from Stewardess, Cook to First Mate. I also have extensive training in customer service, management, cooking, yacht maintenance. Business Management, Management Team Skills, Financial Analysis, Accounting, Extensive Customer Relations training Education: Business Certification, Northwood Institute, Saginaw, MI 1986 BFA, Rhode Island School of Design, Providence, RI 1981 Employment & Experience: Joyride Charters LLC 2005- present Self employed charter captain for summer sailing charter business. Yale University, New Haven, CT Administrator â€“ African Studies 2010-present Coordinator II - Grants and Contracts 2006-2010 Administrator - Section of Medical Oncology 2001 - 2005 MAZDA, OLDS, VOLVO ENTERPRISES, Milford, CT 1986 - 1997 Director, Customer Relationship Management Designed and directed company-wide customer satisfaction program, achieving national recognition for outstanding customer satisfaction. â€¢ Responsible for helping achieve award over $500K in bonuses from Volvo Cars of N.A., (highest award ever given.) Human Resources Manager (1991 â€“ 1997) Handled all aspects of HR for automobile retailer with 100 plus employees. Primary contact person for all HR related issues, acted as mediator in employee grievances. â€¢ Worked in conjunction with legal counsel to formulate and publish company wide HR Policy and Procedures manual. â€¢ Implemented managed health care program with healthcare provider. Marketing and Public Relations Coordinator (1988 â€“ 1991) Directed all printing and quarterly customer mailings. Coordinated all public and community events, including: Long Wharf Theatre, Children in Placement, Cystic Fibrosis Foundation, Volvo Tennis, â€œHole in Oneâ€ fundraising events and more. Primary media interface. â€¢ Instituted analysis on marketing, customer purchasing profiles and directed database development. Compiled financial and marketing data into monthly reports for the CEO. Captain Joy Sherman Sea Service from 1969 to present 2004-Present Captain Joyride Charters - Self employed charter captain for summer sailing charter business 1984 Winter MY â€œGolden Seaâ€ 90â€™ Burger Deckhand/cook â€“ a few private charters in Miami, then yard work before boat was sold. 1984 Fall MY â€œWhiz Bangâ€ 53â€™ Hatteras First Mate â€“ Owners aboard full time worked at Ocean Reef Yacht Club. Delivery from Massachusetts to Florida. 1984 Summer MY â€œHigh Spiritsâ€ 112â€™ Trumpy Cook/stewardess â€“ Charter work up to 50 guests per charter, during winter in Ft. Lauderdale. Delivery Florida to New York. 1984 Spring MY â€œEntrepreneurâ€ 110â€™ custom yacht Cook/stewardess â€“ nightly charters between Miami and Ft. Lauderdale, up to 150 guests. Coordinated smooth operation of charter and guests. 1983 Winter/Spring MY â€œBravo Papaâ€ 90â€™ Burger Cook/stewardess â€“ 1983 Summer MY â€œGlobal Starâ€ 120â€™ converted Danish hospital ship Stewardess â€“ cleaned ship, attended to guests, performed watch. Spring 1982 Bullockâ€™s Point Boat Yard, Providence, RI Worked on various yachts, sanding, varnishing and painting. 1969- 2000 Cruised aboard various family-owned yachts including: 50â€™ schooner Tar Baby 70â€™ ketch Golden Eagle 60â€™ Trumpy Thumper Helped with steering, lines, watch, cleaning and cooking. 1964-1969 â€“ Rob Roy, 60â€™ yawl â€“ Cruised summers in New England and winters in southern Florida, Bahamas and Virgin Islands. Education: Northwood Institute, Saginaw, Michigan Business Certification, 1986. Rhode Island School of Design, B.A., 1981, Providence, Rhode Island Interests Editor of American Schooner Association newsletter - published quarterly, digital photography â€“ exhibiting locally, Founder and President, â€œFriends of Bishop Woodsâ€ Personal Non smoker, excellent health References available upon request.