Scott hasn't completed their profile yet.
Aboard since 2015
From Livermore, CA
This is the second time I rented from Scott. The engine failed in the alameda/oakland estuary. I didn't even make it half way out. The engine would turn on and then turn off within a minute. I was able to put the sails up in time and was able to navigate to safety in the estuary. I contacted Scott to see if he can offer any insight to why the engine would be failing. I tried the troubleshooting steps he provided but had no luck. I slowly sailed closer back to the marina. Scott said he'll contact towing service to get the boat back into the marina slip. Tow service got us back in fine.
I was expecting a full refund since the boat didn't work as expected. I contacted BoatBound and they said they needed to confirm the story with Scott, I went back and forth with Boatbound for 2 months. Then they finally said that Scott is adamant that the fact I went out into the boat, he doesn't want to refund the money. I went out of the marina and within 10 minutes later find out the engine wasn't working correctly. I'm not a novice sailor and I did rent out his boat before (see my previous review for him). So, I did know how to use his boat and there can't be an issue there.
Friends that came from out of town to visit and wanted to go sailing, didnt' get to go out sailing. And on top of that, I have to pay for rental that wasn't working. I was not provided an alternative by boatbound and Scott is refusing to refund the money. Boatbound is absolutely not helpful and they want me to take it up with the owner of the boat. They need to intervene and provide a refund through him. I provided them the text message history of me talking to Scott saying that I need to come back because of boat issues and him sending a tow boat. Tow service also has a record of towing the boat. So I really don't understand why this is so difficult. I would like to use Boatbound again, but what is the service really providing if you're still left with all the risks.
Scott was super kind, prompt, and a wonderful communicator. It was effortless to charter his Hunter, and the boat was in immaculate condition! We had a wonderful day sail & picnic at Angel Island, and the boat was perfect for our group. There was plenty of space to stow gear, food, and beverages, and a cozy salon. The cockpit is spacious, with plenty of room to sit out and enjoy the view on the Bay. Thank you so much, Scott!
Scott was very communicative from the beginning. He was also very patient as I was late meeting him at the docks. He went through the boat's operation before departure and was available via the phone for any questions I had. The boat was in great condition, he really kept good care of it. It sailed flawlessly, had no problems. It also had one of the smoothest engines ever. I've been on many new boats, and the engine on here was far better.
I would definitely recommend and myself rent from Scott again.
Scott is a super nice guy and was very easy to work with. He takes great care of his boat; it's in excellent condition. All of the lines run back to the cockpit, so it's still very easy to sail if you're shorthanded. I would definitely rent his Hunter again. Thanks, Scott!