“Service First; Our mission is to provide all of our customers the best service, experience and value by offering a variety of recreational boating opportunities in a clean safe reliable craft and to do it better than anyone else. -ARBOATRENTALS LLC.”
Aboard since 2015
From Pembroke Pines, FL
We had such a great time. Thank you for everything!
We enjoyed the trip, but were very surprised when we were charged for gas at the end of the trip. Not only was that a surprise to me (always read the fine print), but the way the charge it is totally arbitrary. Boats don't have a clear gauge and it was basically a guess. I am not against this, but since I didn't factor it in the boat, which was pretty old, with ripped seats and all, was more expensive that expected.
Great host, great captain! Very nice people! We had a great time on board!!
Reinier is extremely amazing! He went over and beyond before booking answered my all questions to make my first booking a breeze. The captain Tony was so sweet and fun! We had a great time for our bachelorette party! Can’t wait to book with them on our next trip!
5 star rating
Reiner was very responsive in communications and a pleasure to deal with.
He is professional and courteous and was sensitive to our needs. He has many boat options and trips to choose from and his pricing is fair.
Captain Tony was great company for the 9 girls he took out to sea.
We had a great time with Captain Tony on our trip for a bachelorette party to Miami! He was very accommodating to where we wanted to go and what we wanted to do. He even adjusted our original plans to change from a sandbar to an island when it ended up being really windy - and it was perfect. We were able to relax and be out of the wind. He also took us on a little trip to see the coastline.
Reinier was very responsive throughout the process to all of our questions. The location of where we boarded was easy to find and the boat was very clean. We comfortably fit 6 people with room to spare. I would recommend them to anyone who is looking for a nice time on the water.
Reinier and the captain provided outstanding service during my bachelorette day trip. We all had a blast. Would definitely rent a boat with them again and highly recommend!
We did not have a good time renting through Reiner. Few reasons why:
1. Reiner followed up the week before our rental to move us from an 11am departure to a 10am departure. I understand he wanted to rent out the boat twice on saturday so I don't mind that. We had plans in the morning and were unable to move our departure time earlier. He didn't make us move so that was a +1 for him, but it was annoying.
2. The morning of the trip, I get a call from him and he lets us know that the boat we rented was no longer available, but he had a back-up boat for us. The whole thing seemed a little bit sketchy because he claimed the boat was broken, but only waited to call us the morning before. The replacement boat was much worse than the boat we had rented and barely fit all of us. Even the captain Reiner hired noted how bad this boat was. He said he was going to refund us, but haven't seen anything yet.....
3. The captain - first of all, we had read positive reviews of Tony on this site, but we were very disappointed in his work as a captain. Firstly, he made continuous racist comments and jokes during our trip. We understand that boat captains often have some good classic jokes, but these went well over the line! Secondly, he disregarded our comfort throughout the ride. The 7 of us on the ride all own boats and understand how rides cant always be smooth, but Tony sped through the channels and did not slow down for any of the massive yacht waves that we encountered despite us asking him to slow down so we didn't fly all over the place.
Overall, a pretty disappointing experience.
Amazing amazing amazing.... I can’t thank you guys enough... It is my boyfriend’s 35th birthday and wanted it to be amazing something he will never forget. What other way to celebrate but on a yacht. So I had been planning this day for a while and come a couple of friends and to come so we can surprise him with a yacht experience for his birthday and may I say it again it was amazing....The yacht was beautiful the experience even better between the captain and his wife they made sure everyone was good....I can’t to do it again !!!!!
Reinier was easy to deal would definitely recommend renting his boat
Best owner! Very helpful. Genuinely nice guy.
Could have gone better, the radio was not working and he was late getting to the boat. The boat was otherwise fully functional the gps was a nice addition and we had a nice trip.
Reinier was great! I will definitely rent this boat again.
We had such a good time. Our Captain Tony, was very accommodating and we loved his personality. It was a perfect day. Thank you guys for helping to make our birthday trip to Miami special.
Great experience. Captain Tony is the man.
My friends and I had such a wonderful day on the boat thanks to Reinier! He did everything he could to ensure we’d have the best time even when we were dealing with inclement weather. He answered my questions in a timely fashion, and I felt very confident each step of the way. Captain Tony was also awesome as well! Very professional. Clean boat. Friendly. Looking forward to boating with them in near future!
The boat ran well, plenty of space for 8 people, logistics were easy to setup with Reinier, would definitely rent again!
Good service. We have a great time.
Very nice the captain.
My group and I had a wonderful time abroad this boat. It was clean and the Captain was very nice and friendly. Communication was also amazing. Any questions were answered very promptly. I would definitely book with Reinier again. Thanks you very much....
I would highly recommend booking with Reinier! He was very accommodating and answered all our questions. Everything was very easy to coordinate. Our captain was super polite and made sure we had a great time.
Reinier was great, very helpful, patient, and easy to talk to. His boat was fun to ride. Will definitely rent from him again
Reinier was very accommodating with all arrangements. Zack our captain was wonderful and we had an amazing day on the water. I would highly recommend Reinier and would definitely contact him myself again. We had 12 people and there was lots of storage and room on the boat for what we wanted to do. Great Day on the water!
We had a great day on the boat. Very clean and spacious.
Captain Rei was wonderful while on the boat. Tried to rebook and he was very non-responsive. It’s a shame because we would have used him again. Don’t hold your breathe waiting for a response. I found it disappointing and unprofessional. Also note that he charges you $200+ cash while on board in captain and gas outside the Boatsetter quoted charge. Other than the above, it was a very nice experience.
Reinier was great, very knowledgeable and took to the time to go over everything before we departed. The boat is in very good shape, and it performed very well. Highly recommended!
Awesome service! Reinier made pickup and return a very pleasant and hassle free experience. The Monterey was a very fun, clean, safe boat. My next trip to Miami, my first call will be the airline, my second call will be to Reinier!
We had an amazing day in the water and Reinier was the best host anyone could ever ask for. He accommodated all of our needs. Super friendly, very easy going and very knowledgeable! Answered all of our questions and concernes and was beyond helpful. The boat was extremely clean and in great condition!!! Loved our day in the water! Will definitely be coming back to him! Thank you, Reinier!
Outstanding service. Timely, professional and incredibly knowledgeable of the Miami waterways. The boat was spacious, quick and perfect for the full day cruise. Great experience. Not a flaw.
Excellent boat and guy to work with. The condition of the boat was impeccable, and the boat was the perfect size for a comfortable cruise around the miami bayside. Most of all, Rei was a pleasure to work with and he really made sure to go the extra mile so that my family and I could have a great day out in the water. Would definitely rent this boat again in the future, and would recommend it to my friends and family.
Reinier was awesome. Good communication and flexibility. The boat was perfect. Clean, ready and well maintained. Definitely will rent again from Reinier.
Reiner was great, the boat was clean and in good shape, he gave us several tips of places to go and go to handle the GPS.
I will rent with him on my next trip to Miami,
Boat is great, beautiful and clean. Owner is very friendly and helpful. One issue - check description before pay because they have some tricky payment - $160 which is not included in final price. Nothing on Reiner, he mentioned this additional charges in description but you might not notice them.
Everything else - perfect and boat in really good condition.
The boat rental with Reinier made our vacation the ultimate experience. He was our Captain on the first day of our voyage to Elliott, Sands, and Boca Chita Keys. Reinier took us to the best snorkeling spots and most scenic places around three islands of Biscayne National Park. On the second day, Reinier let us drive his smaller boat (21 feet) on our own. His experience and knowledge made our trip safe and enjoyable. We will definitely come back and use his services next year. Thank you, Reinier!
I would highly recommend booking with Reiner Lopez. He is extremely professional and easy-going. I believe we need more people like him on this planet. As for the boat, we used it for some offshore diving in less than optimal conditions and the boat performed better than expected. The boat had tons of storage for our massive amount of gear and it was very stable in rough waters. I originally booked a small center-console and Reinier recommended we take the Monterey instead and I am certainly glad we took his advice. Reiner, from the bottom of my heart.....thanks so much for everything.
very nice service. I ve never seen a boat with all security equipments on board. The boat was amazing too.
HIGHLY RECOMMENDED. We had an excellent experience booking from Reinier. It was my first time using BB and glad it went as smoothly as possible. The boat is in excellent shape, powerful and reliable motor, great sound system, and really spacious for easily 12 people. We took 8 and had lots of room on board - I told Reinier the picture's don't do it justice. Reliable rental, had an amazing time on the boat.. will def rent again
Reinier is one of the best people to work with on this website. Punctual, communicative and readily available. We had a great day on a beautiful boat that was reliable, clean and very well equipped. Will definitely work with him again! I highly recommend working with him
Best experience ever. The whole group had an amazing time!! Celebrating my friend's 21st birthday with Reiner was the best idea!! He was very friendly, laid back, and was more than welcoming. Will do again for sure!!
Reinier was a great person to rent from. He was extremely accommodating and was easy to get in touch with. The boat was perfect for a day on the Intercoastal. We were able to see a few dolphins and manatees during the day. It was a memorable trip for my entire family.
Cannot rave enough about how memorable and fun our charter with Reinier was. From booking last minute to adding additional friends, Reinier was extremely accommodating to all our requests. We initially booked this charter as a party of 2, but then added 3 more guests last minute. The boat was more than comfortable with 5 guests and the captain. It was also well kept and clean.
Reinier himself was extremely knowledgeable and put our chartering worries at ease. He handled our charter very professionally and was an expert on navigating and controlling the boat. On a personal level, it felt like Reinier was just another friend we invited on our charter. He is super down to earth and easy to relate to. It also helps we were all from the same home state!
For a full day charter we were able to swim at Haulover Sandbar (twice!), tour the Biscayne Bay (stops at Flagler Monument Island and Sandspur Island), and catch lunch at Shuckers Bar & Grill. For the boat we packed lots of snacks and drinks. As a tip, bring a small mini cooler with ice. This is what we did to keep our drinks and snacks cold. We even got to blast tunes from radio stations that played our preferred music.
Overall, it was a relaxing and memorable experience. We look forward to returning to Miami and booking with Reinier again!
Ray was the most welcoming host you could ask for. Used arrentals for a bachelorette event and although the weather was really not great, Ray was very flexible with time, keeping us up to date on weather. Available to answer any questions. He knows the waters well and gave us advice on Miami in general. Trusted him behind the wheel. A great guy and wonderful captain. A lot of fun for the day even though the weather was less than desirable. Would definitely use AR again!
Capt Rey was super friendly and very customer oriented. He offered some great recommendations to visit around the area. The chart plotter onboard was very helpful. We visited Boca Chita lighthouse and then back up to Haulover. We had a great time. Would recommend.
Ray was an absolute pleasure to rent from, and we fell conpletely in love with his NauticStar 2200!
Great boat, clean and in excellent shape. Ray couldn't have been more helpful, delivering and picking up the boat on time, and was on call 24/7 to answer any questions. He's happy to help, anything from "how to I pair my phone to the boat Bluetooth?" to "Where's a good place on the water to eat?"
We will definitely be renting from Ray again!
Overall great experience! Ray does this as his full time job, so he dedicates all of his time and effort to serve his clients well. Communication was excellent and he was super responsive to all of my questions/concerns. The boat is in great shape and it accommodated 6 adults and two kids very comfortably. I expect to rent from him again soon!
I have recently rented the NauticStar from Capt. Reinier, and enjoyed it. However, it would not have been possible without capt. Reinier who provided us with plenty of information as to best places to visit, constantly stayed in contact with us throughout the trip providing us with locations nearby us! Thanks for the great rental!! Will 100% recommend!
This was my first time using Boatbound and i must confess i was somewhat skeptical about my rental (price and boat seemed really good - in Miami u never know), but as soon as i called Reinier all my concerns were gone. Captain is very kind and made himself available at all times to clear our doubts - 100% customer service. I have rented boats several times before and this was the best value for the price, by far. The boat navigates really well and is more than enough to explore Miami waters. We were 8 and very comfortable. Will definitely rent again.
After reading reviews left by others we decided to try Reinier and could not be happier. He is easy to deal with, very flexible with pick up and drop off times, and he was on time and provided great communication before and throughout the trip. The boat is in great shape, it was clean and ready to go, and it comes with nice navigation and sound system(am, fm, Bluetooth). Overall, we had a great trip. Thank you!
What a FANTASTIC experience we had with Capt Rey! He made the whole process very smooth and stress free. Capt Rey made sure he went over all the features on the boat. Took the time to show us his favorite fishing spots. I plan on renting the boat again.
Rei is a great host. His customer service is superb. He really took his time showing us everything we needed to know about his boat and good fishing spots. I would highly recommend his boats for a great fishing trip. This was my first boatbound experience and it was excellent.