“I'll always respond quickly to any inquiries on Boatsetter -- even if the boat shows as not available on your preferred day, please inquire via a message -- it may be available earlier or later than a previous rental. ”
Aboard since 2018
From Washington, DC
Owner is easy to work with and extremely communicative. I texted a couple questions to Doug before and during the rental period and he replied with answers immediately. Would rent again!
Doug is very responsive when communicating.
Boat was in great shape, check out and back in was a breeze and the location of the dock is super convenient. If you're looking to chill out along the Potomac River, I highly recommend "Independence" for a fun time.
Doug was responsive and flexible and the Bayliner was in great shape!
Doug's boats suck! I would give negative stars if I could! His boats are filthy and disgusting so if you plan on renting from him, particularly in this COVID environment, bring plenty of cleaning supplies! Bring gas money too because each time I've rented I had to fill the boat with gas. He still owes me over $150 for that. He doesn’t show up to show you his boat and verify its cleanliness and functionality, so if you see or hear anything questionable to you TAKE PICTURES and record everything. Took out 2 boats on 27 Sept and they both malfunctioned and had to be returned. He said he would give me a refund but has since ignored my efforts to contact him. Paid over $1400 to rent a boat for 8 hours and never reached a destination. Was on the water for less than 4 hours and 80% of that time was spent trying to resolve issues. Since September of 2019 I have spent over $3000 renting boats from Doug, so given his avoidance of me and unwillingness to address my concerns he obviously doesn't care for my patronage. The irony is, even after this debacle, I was willing to settle for being charged a half day. To date, I am still being Ghosted by Doug!
It was great - instructions easy to follow once we found the battery switch! Doug was very responsive. We would definitely rent this boat again
Everything was great. Doug was easy to work with and the boat was as expected. Had a great day out. I'd do this again.
Doug was very easy to work with; very quick to respond during inquiry process, details for day of and upon arrival.
We captained the boat ourselves & he was very helpful with boat instructions for our captain. Also, responded quickly to any needs we had during the trip.
The boat was in great shape and all of my “mates” had an amazing time. I would rent Doug’s boat again!
Doug is great. The boat was clean and it handled good. Made renting a breeze.
Doug and Adam were very communicative and helpful in setting up/wrapping up the boat trip, and walking us through everything we needed to know about operating the boat. The boat itself was clean and comfortable and had a great area where you could just sit and dangle your legs in the water. My friends and I had a very fun Labor Day on the water! I definitely recommend, just know using a boat with jet engines is slightly different than using one with an outboard motor.
We had a fantastic experience renting from Doug. Quick response time always and very good and detailed instructions were provided. The boat was as described and Adam (who met us at the marina) was very efficient and kind in getting us ready to get out on the water. We would highly recommend renting from Doug.
Doug is very helpful and responsive, and was able to accommodate all our requests.
We had a great day in his boat and would definitely rent it again.
Doug's boat was more than what we expected! He communicated and provided map and boat guide sheet. Very helpful and efficient! I will definitely be renting their vessel again! Thank you!
Very flexible, we had a great trip!
Doug was extremely responsive and Adam was great getting us acclimated with the boat and all set up. Excellent experience and fun pretty basic boat for a relaxing afternoon outing.
The boat was as described, and Doug provided thorough helpful information in advance.
Doug was great, the boat was just as we discussed and the process was easy!
Thank you for another great boat outing! We loved the boat and enjoyed our time on the water.
This was my second time renting a boat with Doug, and, like the first time, the boat was clean, comfy, spacious, safe, and fun! This time it was a different boat, but still great and more space than we needed for our party of 3. I appreciate that Doug is very responsive and thorough and gives you all the information you’ll need to know to feel safe on the boat. He is also flexible—the first time my party wanted to leave in a different time window and he was able to offer it, the second time we also needed some flexibility with time and that was accommodated. Will probably be renting again!
The rental with Doug was perfect! We had a party of four on the Bayliner for a half-day and had an awesome time. Boatsetter and Doug made it very easy for us to be out on the Potomac on our own without all the trouble of owning a boat. I would highly recommend Doug to anyone and I think the Bayliner we rented was a great fit for our group!
Had a lot of fun. Great instructions, staff, and comfortable boat. Will be renting again
Doug is a fantastic host. We rented his boat Independence. Perfect size for 2. Next time, hopefully, we'll reserve the next size up. Thank you Doug for a great time.
Had a great afternoon on the Potomac in Doug's boat. After placing the rental online, I received prompt confirmation from Doug along with some very helpful information with logistics, boat info, and local river regulations. We met Adam, Doug's helper, at the boat who walked us through everything we needed to know before gassing up and heading out. The boat was clean and well equipped with the basics, even a Bluetooth speaker that came in handy. Kids enjoyed the bowrider and sitting upfront while we cruised past DC landmarks up toward Georgetown. If you seek high speed and luxury finishes, look elsewhere. But If you are looking for a reasonably priced, easy-to-operate boat for cruising the Potomac, I highly recommend renting this Bayliner from Doug.
Experience could not have been better. Easy; great communication; nice boat; convenient to an extreme.
Thanks Doug, for being flexible on the start time in the Summer rainstorms. Would definitely rent again. Boat was organized and labeled flawlessly. And the directions were detailed, and easy to follow.
Everything went very smoothly and timely. Will do again.
Great no hassle service from Doug. We enjoyed the day and Doug made it simple with a nice boat.
Doug and his associate Adam were GREAT to work with! His boat is in great condition, fun to be aboard, and plenty of space. From embarking to disembarking, Doug has set up a system to make everything simple. Thank you Doug! Highly recommend.
Great communication. Great boat. Will book again
everything is perfect
This is my second time renting a boat from Doug and we had a great time. Highly recommend!!
Boat ran fine and check in/check out was very smooth. I hope to rent from Doug again soon.
Doug was great to rent from. He was very easy to communicate with and shared a bunch of very relevant documentation about the boat before we arrived. The boat was in really good condition and worked as expected. Overall it was a great experience and I would rent from Doug again in the future.
We had a great boating experience on the Potomac River! Doug was great to work with and we can’t wait for our next boat trip!
Doug was very responsive and communicative. Unfortunately the group before us caused some technical damage to the boat which affected its speed. Doug immediately notified us as we got to the Marina and gave us the option to cancel, but we took our chance and took the boat out and had a great time nevertheless. Upon our return he offered us cash refund due to above which was very Kind and considerate. As far as the boat, it’s easy to cruise and comfortable. Without the above mentioned technical difficulties I would have rated this experience a 5 star! Thanks Doug and Adam!
Beautiful boat! Communicating with Doug made renting a boat feel seamless. Would highly recommend
Great time out on the water, I definitely recommend Doug and his crew!!!
A1 customer service. Very thorough with explaining how to operate vessel. Will definitely be booking again!
Owner ( Doug) was great to deal with and response time was excellent. He made things very easy. Boat was in great shape and instructions on Marina and the workings of the boat were perfect. Will rent again in the future.
Great boat, well appointed and equipped. We had a terrific time on the river.
Such an easy check-in and check-out experience. Doug provided detailed information and maps to make our day on the Potomac much easier. He was very communicative before our trip to ensure we were set up for success. We will definitely rent from Doug again in the future. Highly recommend.
I appreciate how flexible, proactive, and communicative Doug was with our boating experience. We wanted to go in a different time slot than the ones he offered and he was able to make that happen, he also switched us to a different boat day-of just to make sure everything would work out for our time slot. His pre-departure communication was excellent and the boat was in great shape, fun to drive, and perfect for anchoring and swimming above Georgetown. Would definitely love to rent from Doug again.
Doug was very helpful, got us set up with all the information ahead of time, showed up promptly to give us some pointers on the boat, and got us out on the water quickly. The boat had everything labeled and well organized, was incredibly clean and well maintained. Great time. Would Highly recommend to anyone interested.
Doug is such an amazing host. He was very responsive, welcoming and helped me through my first renting experience. Will be back for our next boating experience!!!!
Great experience on this boat. Doug was very great and provided us all the information we needed! Boat was well equipped and clean. Will be getting back out there!
Great overall experience. We had a number of questions beforehand and Doug was quick to respond. The boat was ready when we arrived and was just what we wanted for celebrating my husband's big birthday. We went down to Mt. Vernon, back through the Georgetown Waterfront area where we picnicked from the boat, and returned to the marina. A few things you should know if this is your first time renting: 1. You need a boating license -- and it will take you at least 4 hours to run through the online course to earn it. While no one asked us for the license, you don't want to get caught without it. 2. While it will say 4 hours for the total time you're renting for when you start the rental process, the actual total time for this boat is 3.5 hours -- apparently a glitch in the system, but important when setting your expectations. 3. Fueling up at the end can take extra time. You will need to radio or call for assistance if no one is there, and they'll come out to help.
Boat was fabulous and Doug was wonderful about showing us the ropes before we shoved off. He even checked in with us to make sure we were ok when storms were rolling in. My only critique would be a gauge or two needed fixing and there was a little snag with parking, but the boat was in great working order and he is working on getting everything else figured out. Would happily recommend.
Excellent experience! Fabulous boat and amazing time enjoying it out on the water. Doug was extremely helpful and great for a first time Boatsetter.com user. Definitely recommend Doug for any of his boats. Will be coming back for more!
Doug was amazing. Easy to communicate with and super helpful. This was my third boat rental with him, and he’s always consistentley fantastic. The Bayliner was great, and Doug has other nicer boats too, if you’re looking for an upgrade.
Great communication and customer service
Great experience overall. Doug provided ample information and communication to make our time on his boat seamless. We were facing some patchy weather at first and he watched the radar with us and helped us maximize our time in the sun. Nice boat, perfect for a quick outing on the Potomac.
I had a great time. Doug and his friends made sure I had everything I needed for the trip. An all around great experience.
Our trip was amazing! The boat was very clean and a great size for our group of six. We all had lots of room to move around. Our guide Adam was awesome! He made the trip even better. Adam took us sightseeing first than took us to a great spot to eat and relax. I’ll be booking again soon.
This boat was very well kept and Doug was helpful throughout the entire process. I took my husband our for Father's Day with our 4 kids and we all had a great time! Highly recommended!
This was an amazing day trip - well beyond our expectations! Doug's instructions were comprehensive and easy to understand, and his response to any communications out on the water was immediate. I'd love to go again soon, thanks Doug!
This was a really great experience! Thanks to Doug for being so responsive and communicative during rental and all of the planning beforehand.
The boat was perfect. The directions for the rental were all very clear, so we were able to spend pretty much all of our rental time enjoying the boat rather than taking time to fuss with figuring out the marina layout or boat setup. Doug really set us up for success, and I appreciate that so much. Such a fun, relaxing day on the water!
Another great experience on Doug's boat. Super easy to book, great communication, great guide to how to operate the boat. He even has p-touch labeled all the controls to make things nearly idiot proof. Would book again.
Doug was Very organized, pragmatic, knowledgeable and fair. Jet Boat was terrific. Took me an hour or so of operation to figure out how To manage the twin jet engines independently but once I did I’m not sure if I can go back to a propeller. The boat The boat is very maneuverable and smooth. It is well maintained and upscale. I definitely plan on doing this again.
Such an amazing experience and great time spent out on the water. Doug was beyond helpful during . the process and very patient as I got everything organized for my first time on the water in a few years. My friends enjoyed themselves and everyone wants to have a birthday boat event now and I have recommended Doug highly. Thank you brother. Will rent again!!
Doug’s boat was in great shape and was an incredible time out in the waters of DC. His instructions were informative and made for an easy trip from start to finish. He was quick and easy to be in touch with. The best boating experience you can get in the area for a reasonable price. Highly recommended!
Doug was awesome! Easy to communicate with and very clear instructions. The boat has a small engine so I would recommend taking fewer than 6 adults (1,000 lbs) on board, but it was very nice, clean, functional, and easy to operate. Wonderful experience!
Doug was great to work with. Very detailed instructions for a hassle-free departure and return. Easy to contact and responded right away when his other boat we reserved was brought back damaged by the previous renter. Was very accomodating and got us into his Chaparral later that afternoon. The Chaparral was great for our small group and operated well. Note: The gas gauge reads 1/8th more than what is actually in the tank.
Doug was helpful from the start, gave me all the information I needed up front and checked in before our trip to make sure everything went smoothly. He is responsive and thoughtful, and his boat is clean and well-managed. Would rent again.
We had a great time renting Doug's boat. Location was convenient to the major attractions on Potomac river. Boat was clean and ran like a charm. The Bimini top was large and protected us from the sun. Doug communicated well and informed us of key things we need to be aware of. We gassed up the boat before returning to the slip and fuel station was right there at the marina. We're renting again.
Wow, what a terrific experience renting a boat from Doug. We went out on the Potomac and had a great boating day. The boat was perfect ! Great room and spaces easy to drive, great condition and reliable . Doug is a great guy and a perfect host , He was very flexible and very good at explaining the functionality of the boat and keeps it in mint condition.
Doug was super-responsive, and really easy to work with. Loved the boat! Clean, spacious and the engine ran smoothly and with no issues. Large canopy provided ample shade. So handy to have the bathroom on-board. I would highly recommend this boat (but only when I'm not using it!)