Aboard since 2016
From Miami Beach, FL
I was not impressed as we waited two hours to get the boat up and started. We were docked while they were trying to fix the boat during this time. Boatsetter customer Service was very helpful and responsive however I wish the boat would have been checked prior to us boarding. We had girls get sea sick as we waited at the marina to go out on the boat. They extended the time which was nice however it was a really rough start.
Terrible experience with this boat and all around service. I was told that amenities would be available on the boat there where not there. There was rust in front of the boat where the guest sit AND the door knob of a door kept coming off. Also, the speakers of the boat were not working.
They are uncoordinated and nobody wants to take responsibility for any errors. This was not at all worth the amount of money.
Don’t charter from these rookies!!
I would have given zero stars if I could. This is not a professional operation. They are shady and conniving. The boat was obviously overused, the lower staterooms stunk like used kitty litter and the captain barely spoke English. When the charter was over I asked the crew if all was fine if there were any issues, because they neglected to get us back to the dock on time. The crew said everything was fine. No additional charges!! 4 days later boatsetter charged me for damages to an old crappy Jetski that was on the boat that was cracked before we used it. (Have pics and videos to prove). The cracks caused the jet ski to take on water and flip. They never told me they would be seeking damages nor was I given the opportunity to inspect the jetski or have my guy look at it. Boatsetter did not try to assist or even bother to ask me my side of the story. I will never charter this boat or any boat from Danny or boatsetter ever again.
We had a fantastic time on the boat with Danny today! We brought drinks and food and cruised around the intercoastal and spent the rest of the day parked at a sand bar. He was very accommodating and we would highly recommend this boat to anyone!
Had an amazing time on the Flawless 3 Yacht Danny and his crew made it every easy.
Communicating with Danny was great got back to me within Minutes. If i could give you guys 10 stars i would lol you guys were great. You will be hearing from us soon. Thanks again